WHY US?

No Contracts

No appetite for any contracts? No problem! FibreFly offers month-to-month options in many different flavours, from once-off setup fee installations to subsidised options (clawback applies). You can upgrade, downgrade or cancel your subscription at any time (T’s & C’s apply). Contact our friendly FibreFly team for more info.

Easy Installation

Whether it be our fixed Wireless-Fibre, FTTH or FTTB connectivity options, installation is always handled with care and delivered with fast turnaround times. Our field service engineers are fast and friendly to ensure your installation leaves a smile on your face.

Lightning Fast

Don’t blink or you’ll miss it. From humble beginnings as a small-town ISP, we’ve been committed to delivering blazing fast, unrestricted internet right from the start.

Uncapped, Unshaped & Unthrottled

We believe the internet should not be a restrictive experience, as such all our Wireless, FTTH and FTTB internet packages are unshaped and uncapped so you can enjoy the internet without any limitations.

We Get Gamers!

Whether you need to save your team on the battlefield, defend your base on a different planet or strap in tight to burn some rubber on the raceway… we’re your biggest supporters, ready to make sure you experience lag-free gaming!

Support Second-to-None

We’re serious about exceptional service! Our roots are set firmly in our humble ways, where clients are more than just a number. Your internet not doing its thing? Sit back, relax and have one of our friendly support team members (who happen to speak more than just ‘geek’) help you out.

Low Contention Ratios

Feel like you’re not getting what you paid for? We’ve got your back! FibreFly offers low contention ratios on all our connectivity products, making sure there’s plenty of bandwidth and that you get the speeds that you are paying for.

No Contracts
No appetite for any contracts? No problem!
Easy Installation
Whether it be our fixed Wireless-Fibre, FTTH or FTTB connectivity options.
Lightning Fast
Don’t blink or you’ll miss it.
Uncapped, Unshaped & Unthrottled
All our Wireless, FTTH and FTTB internet packages are unshaped and uncapped.
We Get Gamers!
We’re your biggest supporters, ready to make sure you experience lag-free gaming!
Support Second-to-None
We’re serious about exceptional service!
Low Contention Ratios
Feel like you’re not getting what you paid for? We’ve got your back!

HOW IT WORKS

wireless option

Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.

Free site survey
One of our scouts (teams) will come and give you a quick on-site visit to perform an obligation-free signal test in order to ensure we can provide you with a quality link.

Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.

Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.

Let’s make a date
Together we find the right date for your installation.

It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.

Enjoy
The internet is all yours…

FIBre option

Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.

Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.

Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.

Let’s make a date
Together we find the right date for your installation.

It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.

Enjoy
The internet is all yours…

HOW IT WORKS

wireless option

Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.

Free site survey
One of our scouts (teams) will come and give you a quick on-site visit to perform an obligation-free signal test in order to ensure we can provide you with a quality link.

Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.

Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.

Let’s make a date
Together we find the right date for your installation.

It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.

Enjoy
The internet is all yours…

FIBre option

Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.

Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.

Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.

Let’s make a date
Together we find the right date for your installation.

It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.

Enjoy
The internet is all yours…

PACKAGES

wireless

10Mbps Wireless
From: R349
20Mbps Wireless
From: R399
50Mbps Wireless
From: R449
75Mbps Wireless
From: R649
100Mbps Wireless
From: R849
200Mbps Wireless
From: R949
(Wireless pricing may vary depending on Lumigen vs remote coverage)

FIBRE

20Mbps Fibre
From: R719
50Mbps Fibre
From: R889
100Mbps Fibre
From: R999
200Mbps Fibre
From: R1098
1000Mbps Fibre
From: R1289
(Fibre pricing may vary depending on available FNO coverage)
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Happy Users
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Installations
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Netflix Episodes Streamed Monthly

FibreFly FAQs

Learn about FibreFly and the next generation broadband technologies that keep SA connected.

A poor signal on your Wifi could be caused by a number of factors, even an electric fence can cause disruption to the signal.

To connect to your WiFi you’ll need to have the following ready:

  • Make sure that your modem is on and the WiFi light is showing (if the WiFi light is off, you’ll need to connect to the router using an Ethernet cable and login into the router to enable your WiFi).
  • Your WiFi network name (SSID) and WiFi password (WPA).

– If you need to set up, check or change the WiFi network name or password, please check your modem’s setup guide or user manual for instructions on how to do this. Most new modems will already have a default SSID and WPA supplied,           you can generally find these either on a sticker placed on the modem itself or in the user manual.

  • A computer, laptop or another device with a built-in WiFi adapter or a plugin USB WiFi adapter (available from all good computer stores).

One of the most common questions our support team gets asked is “How do I change my Wifi password?”.

The process is fairly simple, but it does help to know what to do! Hopefully, this article will help most of you to find your way to a new, secure password and Wifi name.

1. Open your browser on your device

Your laptop or PC is the best bet, although it can be done from a mobile, too, it will just be more “fiddly”.

2. Open your router’s configuration page

To do this you will need to type the configuration page’s URL into the URL search bar in your browser. This is a number which is printed on a sticker at the bottom of your router. If you can’t find it printed there, try one of the standard router configuration addresses:

The primary difference in a Nutshell:

5GHz provides faster data rates at a shorter distance.

– You will need to be in the line of sight of the router

2.4GHz offers coverage for further distances but may perform at slower speeds.

– Can be used further away from the router for basic browsing

Let’s look into it with a bit more detail:

2.4GHZ VS 5GHZ – The nitty-gritty:

TALK TO US

Want FibreFly in your area?

Register your interest by filling in the form below or sending us an e-mail at: info@fibrefly.co.za

I give consent for FibreFly to capture and share my information with my preferred internet service provider (ISP), and grant permission for the ISP to contact me with more information on available FibreFly Fibre deals.

Support Contact Details

010 271 2083
support@fibrefly.co.za

Office Contact Details

010 271 2082/3
admin@fibrefly.co.za

General Enquiries

info@fibrefly.co.za

Accounts Enquiries

accounts@fibrefly.co.za

Support Hours

Mon – Fri:   8am to 10pm

Weekends / Public Holidays: 10am to 8pm

Working hours

Mon – Thu: 8am to 5pm

Fri: 8am to 4pm

Weekends / Public Holidays: Closed

Office Address

Unit No 5
Edcod Centre
67 Edwards Avenue
Westonaria
1779

Facebook Feed

Incident Status: In Progress———————————————Dear Clients,We are currently subject to an outage at one of our nodes in Fochville, it would appear to be power related, although the site is equipped with backup power.Engineers are en route to assess and repair as soon as possible. We apologize for any inconvenience caused and hope to restore services promptly.Thank you for your support and understanding.The FiberFly Team ... See MoreSee Less
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Dear Fochville Clients,We unfortunately had to briefly power cycle the equipment on one of our towers in Fochville with the installation of a new inverter.We apologize for the inconvenience this may have caused, users will reauthenticate and connectivity will be restored in a few short minutes.Best Regards,The FiberFly Team ... See MoreSee Less
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________________________Issue Status: Open________________________Dear Fochville Clients,Users connecting to our Buffeldoorns node will be subject to a power related issue affecting the site. Engineers are currently investigating and attempting to restore power to the site as soon as possible.We apologize for the inconvenience caused and thank your for your support and understanding.Best Regards,The FiberFly Team ... See MoreSee Less
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________________________Issue Status: Resolved________________________Dear FiberFly Clients,A few of ours sites have been subject to lightning / surge damage caused by the storm, affecting to client connectivity for a small number of clients particularly in the Glenharvie, Hillshaven and Wagterskop areas. Teams are currently assessing the damage and will perform repairs at first light. We apologize for the inconvenience and thank you for your understanding and support.More updates to follow.Best Regards,The FiberFly Team ... See MoreSee Less
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________________________Issue Status: Resolved________________________Dear FiberFly Clients,We are currently experiencing an upstream provider issue affecting international traffic.Engineers are actively working to resolve as soon as possible. We apologize for the inconvenience caused and thank you for your patience and support.Best Regards,The FiberFly Team ... See MoreSee Less
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