
WHY US?
No Contracts
No appetite for any contracts? No problem! FibreFly offers month-to-month options in many different flavours, from once-off setup fee installations to subsidised options (clawback applies). You can upgrade, downgrade or cancel your subscription at any time (T’s & C’s apply). Contact our friendly FibreFly team for more info.
Easy Installation
Whether it be our fixed Wireless-Fibre, FTTH or FTTB connectivity options, installation is always handled with care and delivered with fast turnaround times. Our field service engineers are fast and friendly to ensure your installation leaves a smile on your face.
Lightning Fast
Don’t blink or you’ll miss it. From humble beginnings as a small-town ISP, we’ve been committed to delivering blazing fast, unrestricted internet right from the start.
Uncapped, Unshaped & Unthrottled
We believe the internet should not be a restrictive experience, as such all our Wireless, FTTH and FTTB internet packages are unshaped and uncapped so you can enjoy the internet without any limitations.
We Get Gamers!
Whether you need to save your team on the battlefield, defend your base on a different planet or strap in tight to burn some rubber on the raceway… we’re your biggest supporters, ready to make sure you experience lag-free gaming!
Support Second-to-None
We’re serious about exceptional service! Our roots are set firmly in our humble ways, where clients are more than just a number. Your internet not doing its thing? Sit back, relax and have one of our friendly support team members (who happen to speak more than just ‘geek’) help you out.
Low Contention Ratios
Feel like you’re not getting what you paid for? We’ve got your back! FibreFly offers low contention ratios on all our connectivity products, making sure there’s plenty of bandwidth and that you get the speeds that you are paying for.
HOW IT WORKS
wireless option
Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.
Free site survey
One of our scouts (teams) will come and give you a quick on-site visit to perform an obligation-free signal test in order to ensure we can provide you with a quality link.
Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.
Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.
Let’s make a date
Together we find the right date for your installation.
It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.
Enjoy
The internet is all yours…
FIBre option
Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.
Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.
Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.
Let’s make a date
Together we find the right date for your installation.
It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.
Enjoy
The internet is all yours…
HOW IT WORKS
wireless option
Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.
Free site survey
One of our scouts (teams) will come and give you a quick on-site visit to perform an obligation-free signal test in order to ensure we can provide you with a quality link.
Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.
Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.
Let’s make a date
Together we find the right date for your installation.
It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.
Enjoy
The internet is all yours…
FIBre option
Let us know you are interested
Give us a shout via email, telephone or better yet, the “TALK TO US” section below to let us know you are interested in the best internet in town, and we’ll kick off the process.
Let’s talk some numbers
A quote will be emailed to you by one of our friendly admin team members containing all the different options available to you. No hidden costs.
Choose your speed
On quote acceptance, simply let us know which one of our blazing fast options you’d like to start off with. Not sure which package is the right one for you? Reach out to one of our guru’s to help you figure it out. We can always help you go faster (or even slower) if that’s what you need.
Let’s make a date
Together we find the right date for your installation.
It’s go time!
On the agreed date, one of our professional tech teams will come and install your new connection to the information highway.
Enjoy
The internet is all yours…
PACKAGES
wireless
FIBRE
FibreFly FAQs
Learn about FibreFly and the next generation broadband technologies that keep SA connected.
A poor signal on your Wifi could be caused by a number of factors, even an electric fence can cause disruption to the signal.
To connect to your WiFi you’ll need to have the following ready:
- Make sure that your modem is on and the WiFi light is showing (if the WiFi light is off, you’ll need to connect to the router using an Ethernet cable and login into the router to enable your WiFi).
- Your WiFi network name (SSID) and WiFi password (WPA).
– If you need to set up, check or change the WiFi network name or password, please check your modem’s setup guide or user manual for instructions on how to do this. Most new modems will already have a default SSID and WPA supplied, you can generally find these either on a sticker placed on the modem itself or in the user manual.
- A computer, laptop or another device with a built-in WiFi adapter or a plugin USB WiFi adapter (available from all good computer stores).
One of the most common questions our support team gets asked is “How do I change my Wifi password?”.
The process is fairly simple, but it does help to know what to do! Hopefully, this article will help most of you to find your way to a new, secure password and Wifi name.
1. Open your browser on your device
Your laptop or PC is the best bet, although it can be done from a mobile, too, it will just be more “fiddly”.
2. Open your router’s configuration page
To do this you will need to type the configuration page’s URL into the URL search bar in your browser. This is a number which is printed on a sticker at the bottom of your router. If you can’t find it printed there, try one of the standard router configuration addresses:
The primary difference in a Nutshell:
5GHz provides faster data rates at a shorter distance.
– You will need to be in the line of sight of the router
2.4GHz offers coverage for further distances but may perform at slower speeds.
– Can be used further away from the router for basic browsing
Let’s look into it with a bit more detail:
2.4GHZ VS 5GHZ – The nitty-gritty:
TALK TO US
Want FibreFly in your area?
Register your interest by filling in the form below or sending us an e-mail at: info@fibrefly.co.za
Support Contact Details
010 271 2083
support@fibrefly.co.za
Office Contact Details
010 271 2082/3
admin@fibrefly.co.za
General Enquiries
Accounts Enquiries
Support Hours
Mon – Fri: 8am to 10pm
Weekends / Public Holidays: 10am to 8pm
Working hours
Mon – Thu: 8am to 5pm
Fri: 8am to 4pm
Weekends / Public Holidays: Closed
Office Address
Unit No 5
Edcod Centre
67 Edwards Avenue
Westonaria
1779